Terms & Conditions

Terms &
Conditions

A quick read before you check out — so we're both on the same page. By ordering with us you agree to everything here.

Ordering

We take orders for vinyl, CDs & cassettes from a wide range of suppliers.

Browse the shop and add what you want to your cart, or message us the album you're after and we'll send a price quote.

Prices move with exchange rates, supplier updates and stock levels, so a listed price may not be the latest. We'll always confirm the final price with you before you pay.

Pre-Order / Backorder

These are upcoming releases, or items we don't hold in stock but can order in from our suppliers.

Typical lead time is 3–6 weeks. Production or shipping delays can run longer and are outside our control — only order if you're happy to wait a little.

Deposit & Payment

Reserve your copy with a deposit. The amount depends on how soon it lands:

DepositWhen it applies
30% Items arriving in 2–3 days
50% Items arriving in 2–3 weeks
70% Proxy / hand-carry items
Full Pre-orders shipping more than 2 months out

Items already in stock are paid in full at checkout.

The balance is settled once your item arrives. If we can't secure your copy, we'll refund your deposit in full — no worries.

Delivery

Ready stock ships within about a week. Pre-orders go out 2–4 working days after we receive them from our supplier.

  • West Malaysia RM 10.00 · East Malaysia RM 15.00
  • Free shipping when you grab 3 vinyls or more
  • Shipped via DHL — courier requests welcome, just ask

Prefer to meet up? No shipping fee.

Mont Kiara

Arte Mont Kiara, 15 Jalan Sultan Haji Ahmad Shah, Mont Kiara, 50480 Kuala Lumpur

Kepong

Exact spot confirmed when you order.

Cancellation

Once a deposit is placed, orders can't be cancelled — this keeps back-outs fair to everyone — unless we're unable to fulfil your order.

Return / Refund

Every order is wrapped with hard-box packaging plus extra bubble wrap. If it still arrives faulty or damaged, reach out and we'll fix it up ASAP.

Minor bumps to covers or seam splits on sleeves are normal for online vinyl shopping — please expect a little of this.

Returns are only accepted for serious issues: deep scratches, unplayable warps, or skips. We reserve the right to assess every return.

Approved returns must come back in their original packaging within 3 days of receipt.

Privacy

Your details (name, address, contact) are used only to process and ship your order. We never share or sell your info.

Questions about your data? Email mp3.vinyl.my@gmail.com.

By ordering with us, you agree to these Terms & Conditions.

Happy vinyl shopping! — mp3.vinyl
Last updated 02 September 2026
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